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Buncombe Digital Literacy E-Learning Internet Internet Laptop WiFi

East Asheville Library

Print & Digital Resources with Broadband

The recently opened East Asheville Library is available for your print and online resources. Digital resources include:

Audio and video file transfer are large files; thus having high-speed internet or broadband is an advantage as seen with the FCC Speedtest App results below on a iPhone.

IPHONE FCC SPEEDTEST APP RUN AT THE EAST ASHEVILLE LIBRARY

The WNC Broadband Project Team is happy to digital tools available in Western North Carolina, including the newest Buncombe County Library.

Digital Literacy Network resources are also available to assist 60+ year old Buncombe County residents.

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Download Internet Latency Speed Speed Test

Best Internet Speed Test

Working From Home Digital Literacy

WFH or Working From Home requires knowledge of internet speeds and the factors that contribute to your online experiences. Running a speed test helps to understand:

  • How long will it take to upload and download files?
  • Videos streaming experience?
  • Video conference experience?
    • Video pixelation – is the video optimized to present you and your network as clear as possible?
    • Audio without latency ?
    • No conference dropouts or re-connects?
  • Responsive smartphone, laptop, tablet, or game console use with your home WiFi?
  • IoT – Internet of Things, that work?

Consider running an internet speed test to understand the variables throughout the day including:

  • Time of day
  • Number of users in household online
  • Video demands
  • Weather – for Wireless Internet Service Providers (WISPs) or satellites

The WNC Broadband project is advocating on your behalf for future-proof solutions that provide internet connectivity and digital literacy for all.


Liam Tung. (2021, June 10). Best internet speed test 2021: Test your connection. ZDNet; ZDNet. https://www.zdnet.com/article/best-internet-speed-test/

Also See

Speed Test Best Practices

FCC Speed Test Mobile App

‌Broadband 101

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Affordability Assurance Wireless Communication Computer Basics Digital Equity Digital Literacy Hotspot Internet Phone Service

Smartphone

Digital Literacy

An Assurance smartphone is free for qualified individuals it comes with 10 Gigs of of monthly internet data for a laptop hotspot.

Periodically the Assurance phone tent can be found in Asheville.

Assurance Wireless Phone Tent in front of the Department of Health & Human Services Building on Asheville’s Cox Avenue (across from the bus station)

If you qualify, Assurance Wireless periodically sets-up a tent in Asheville and provides a free smartphone for life’s needed communication from friends, family, employers, and more.

  • Phone calls
  • Text messages
  • Weather forecast checks
  • Web search
  • Video content
  • Laptop hotspot
  • Telehealth

Additionally, if you are 60+ years old and you are a Buncombe County resident… and have questions or need help in using an Android or Apple smartphone for employment or careers, please contact a member of the Digital Literacy Network for assistance.

A member of our tech team will setup an appointment in-person or virtually.

Assurance Wireless Phone

Learn More About Assurance Wireless Phone
https://www.assurancewireless.com

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Advocacy Affordability Broadband access Digital Equity Digital Literacy NC BIO North Carolina www.DigLit.net

Achieving Digital Equity Is Within Our Reach

Gov. Roy Cooper proposes investing $1.2 billion in federal American Rescue Plan funds in these key pillars necessary to close the digital gap:

  • Infrastructure and access
  • Affordability
  • Digital literacy. 

By investing in these key pillars, North Carolina can achieve digital equity for all.

The Digital Divide | Broadband Infrastructure Office. (2021). https://www.ncbroadband.gov/digital-divide

Digital Equity Resources

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Advocacy Amazon Apple iPhone Digital Citizenship Digital Literacy Digital Policy Facebook Google IoT Microsoft Tech Companies

Big Tech Silo Advocacy

GAMY Security Acronym

As a digital literacy instructor, I commonly get students that don’t understand the big-tech silos and the applications or apps that are associated with each of them, so I’ve authored a new acronym GAMY which could be expanded to GAAFMY:

  • Google (Alphabet)
  • Apple
  • Amazon
  • Facebook
  • Microsoft
  • Yahoo / Verizon

The primary significance is that each big-tech silos needs a security-key to get into their silo. A security-key is a unique combination of an email, username, password, phone number, location, and possibly other multifactor authentications. If you are a Google Business listing, you would also receive a snail-mail post card sent to your physical address; which is yet another piece of security-key data.

Device Security

Each laptop, desktop, smartphone, tablet, IoT, smart TV, smart car or other computer device; individually requires device sign-in security. This device is yet another unique identifier to our profile. When individuals need to change a password, email, or device for an GAMY app; each device must be changed. Ouch!

BTS – Big Tech Silo

These security identifiers are data points held and managed by each big-tech silo (BTS). Is it safe to say, BTS know more about us than our own government? Our government most commonly knows us with only a combination of a name, address, email, phone, social security number.

BTS are the highly profitable growth superstars. Do they keep the best interest of all users when it comes to digital policy making?

Government vs BTS

As users, we really have little recourse to most BTS applications, but to accept their user license agreement or ULA. As individuals, we grant a lot of permission to the will of the BTS. So, who is our advocate of the software and hardware that uses broadband to transport digital information?

So if the Amazon superstar silo says they want new laws, who becomes the effective consumer advocate?

Perhaps we should hold the tech superstars to an even higher standard because of their power over our lives and their influence on policymakers and public perception.

Emily Stewart, writing for Vox’s Recode

WNC Broadband project is your advocate for high-speed internet to use these big tech services.

Who is your big tech silo advocate as a consumer? Especially when is comes to GAMY policy and procedures?

Is our advocate the United States government?

Can policy makers be influenced BTS, including big tech Amazon; without the best interest of the consumer?


.Amazon Wants a Lot of New Laws. The New York Times. https://www.nytimes.com/2021/06/03/technology/amazon-laws.html. Published 2021. Accessed June 6, 2021.