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Access Points Broadband in WNC Digital Divide Digital Inclusion WiFi

Mobilizing Digital Navigators

Closing the Digital Divide

Because the digital divide is much more significant with the more rural mountain communities of Western North Carolina, providing mobility of the following assets is needed:

  • Computers, Chromebooks
  • Tech Knowledge
  • Hotspots and/or Mobile Access Points

Having a regular event at consistent locations would be effective in implementing ideas to improve digital inclusion and minimize the digital divide.

We know schools have been successful in implementing school buses with Wi-Fi.

Why can’t mobility be provided throughout the year to strategic community locations like libraries, town centers, or churches?


Mobilizing Libraries in the Fight to Close the Digital Divide – Heartland Forward. Heartland Forward. Published July 23, 2021. Accessed August 3, 2021. https://heartlandforward.org/2021/07/23/mobilizing-libraries-in-the-fight-to-close-the-digital-divide/


Web Tech Czar, Marc Czarnecki is a Digital Navigator and contributing member to the Western North Carolina Broadband Project’s Leadership Team. I welcome resource ideas at Marc@WNCBroadbandProject.org. or by calling 828-365-8299.

More WNC Broadband Project Articles on the Digital Divide

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Airbnb Asheville Broadband in WNC M-Lab WiFi

Airbnb Wi-Fi

Internet Speed is Important for Travelers

Although Wi-Fi availability has been available for hosts to list within the Airbnb app; the app now includes a speed test tool so hosts can also access the tool within the Airbnb app.

With Asheville and Western North Carolina being a top tourist destination, broadband speed is one of the attributes that travelers look for. Also, Airbnb continues to try to attract remote workers and Wi-Fi speed is even more important for this demographic.

Testing your wifi using your Airbnb app

In a host account, the user will find the speed test under the “Amenities” section of a listing and will only an estimate your download speeds.

  • Tap Profile and then tap Switch to hosting
  • Tap Listings and tap the listing you want
  • Under About the listing go to Amenities
  • Next to Popular, tap Edit
  • Go to Wifi, tap Add your wifi speed
  • Run the wifi test and then tap Save

When the user completes a speed test, the app will share that information with Airbnb and M-Lab, an organization that provides Airbnb to the open-source software.

More About Wi-Fi Speedtests from the WNC Broadband Project


https://www.engadget.com/about/editors/igor-bonifacic. Airbnb adds built-in speed test to help hosts include WiFi info in listings | Engadget. Engadget. Published 2021. Accessed August 1, 2021. https://www.engadget.com/airbinb-wifi-speed-test-tool-host-listings-171011280.html

‌Airbnb. Published 2021. Accessed August 1, 2021. https://www.airbnb.com/help/article/3003/verify-your-internet-speed

Categories
Basics Computer Basics Digital Inclusion Digital Literacy North Carolina Teacher Standards

Digital Literacy

Digital Citizenship

Digital literacy has been defined in many different ways by many different people.

First, let’s put digital literacy in context starting with digital citizenship.

Digital Citizenship Defined

Digital citizenship can be defined as the norms of appropriate, responsible behavior with regard to technology use, including broadband or high-speed internet.

Digital Citizenship Nine Elements

  1. Digital Access: full electronic participation in society
  2. Digital Commerce: electronic buying and selling of goods or services
  3. Digital Communication: electronic exchange of information.
  4. Digital Literacy: process of teaching and learning about technology and the use of technology.
  5. Digital Etiquette: electronic standards of conduct or procedure.
  6. Digital Law: electronic responsibility for actions and deeds
  7. Digital Rights & Responsibilities: those freedoms extended to everyone in a digital world.
  8. Digital Health & Wellness: physical and psychological well-being in a digital technology world.
  9. Digital Privacy & Security: electronic precautions to guarantee safety.

Definition of Digital Literacy

Digital literacy represents a person’s ability to perform tasks effectively in a digital environment

Source: Barbara R. Jones-Kavalier and Suzanne L. Flannigan, “Connecting the Digital Dots: Literacy of the 21st Century,” Educause Quarterly 29:2 (2006)

North Carolina Digital Literacy

Standards for Teachers

The chart below shows the relationship between North Carolina Evaluation Standards and the Information & Technology Education Standards (ITES) of:

  • Sources of Information
  • Information Text
  • Technology as a Tool
  • Research Process
  • Safety & Ethics
Interconnectedness of the NC Teacher Evaluation Process and the Information & Technology Standards

The Digital Literacy Network is a start for digital inclusion in Buncombe County and Western North Carolina thanks to the Land-Of-Sky Regional Council of Governments.

Supporting Posts

Digital Citizenship Archives – WNC Broadband Project. (2020). WNC Broadband Project. https://wncbroadband.org/blog/blog/category/digital-citizenship/

Learning Digital Skills – WNC Broadband Project. (2021, June 24). WNC Broadband Project. https://wncbroadband.org/blog/blog/2021/06/24/learning-digital-skills/

Defining Digital Literacy. (2021). Rt3nc.org. http://rt3nc.org/objects/modules/diglit/1-1-DefiningDigitalLiteracy.html

Categories
Basics Broadband access Buncombe Computer Basics Devices Digital Inclusion Digital Literacy Education Event Hotspot Internet Library

Learning Digital Skills

Digital inclusion is happening in Western North Carolina. Recently the Land-of-Sky Regional Council of Governments and NC Work initiated a new program called ‘Digital Literacy Network’ or www.DigLit.net.

The Dig Lit Network supports older worker (60+) pathways to careers in Buncombe County with technology assistance in-person, via phone, video conference, or small ‘Special Interest Groups.’

Device Tech Support

The concept is to provide tech support for the older workforce in WNC. The technology support could be for mobile devices including:

  • Laptops
  • Tablets
  • Smartphone

Type of Mentoring

  • Computer hardware
  • Software and applications
  • Hotspots
  • Privacy and security
  • Productivity

Contact Dig Lit Today

To setup an appointment and if you are a Buncombe County resident, 60+ years-old:

Email

Help@DigLit.net

Call

828-365-8299

Special topics of digital literacy groups can also be scheduled for community centers, church, or other buildings with dependable broadband.

Buncombe County Library

Tech Support Walk-In Events

Bring your smartphone, laptop, or tablet and receive one-on-one assistance:

Friday, June 25th

West Asheville Library

10:00 a.m. to 12:00 noon

2:00 p.m. to 4:00 p.m.

Saturday, June 26th

Pack Memorial Library

10:00 a.m. to 12:00 noon

2:00 p.m. to 4:00 p.m.

East Asheville Public Library

10:00 a.m. to 12:00 noon

2:00 p.m. to 4:00 p.m.

WNC Broadband Project

The Western North Carolina Broadband Leadership Team continues to advocate for future-proof broadband or true high-speed internet for you and your community for education, telehealth, employment, and other economic benefits and the Digital Literacy Network will help you connect to community resources to grow your digital skills.

Categories
Buncombe Digital Literacy E-Learning Internet Internet Laptop WiFi

East Asheville Library

Print & Digital Resources with Broadband

The recently opened East Asheville Library is available for your print and online resources. Digital resources include:

Audio and video file transfer are large files; thus having high-speed internet or broadband is an advantage as seen with the FCC Speedtest App results below on a iPhone.

IPHONE FCC SPEEDTEST APP RUN AT THE EAST ASHEVILLE LIBRARY

The WNC Broadband Project Team is happy to digital tools available in Western North Carolina, including the newest Buncombe County Library.

Digital Literacy Network resources are also available to assist 60+ year old Buncombe County residents.

Categories
Affordability Assurance Wireless Communication Computer Basics Digital Equity Digital Literacy Hotspot Internet Phone Service

Smartphone

Digital Literacy

An Assurance smartphone is free for qualified individuals it comes with 10 Gigs of of monthly internet data for a laptop hotspot.

Periodically the Assurance phone tent can be found in Asheville.

Assurance Wireless Phone Tent in front of the Department of Health & Human Services Building on Asheville’s Cox Avenue (across from the bus station)

If you qualify, Assurance Wireless periodically sets-up a tent in Asheville and provides a free smartphone for life’s needed communication from friends, family, employers, and more.

  • Phone calls
  • Text messages
  • Weather forecast checks
  • Web search
  • Video content
  • Laptop hotspot
  • Telehealth

Additionally, if you are 60+ years old and you are a Buncombe County resident… and have questions or need help in using an Android or Apple smartphone for employment or careers, please contact a member of the Digital Literacy Network for assistance.

A member of our tech team will setup an appointment in-person or virtually.

Assurance Wireless Phone

Learn More About Assurance Wireless Phone
https://www.assurancewireless.com

Categories
4G 5g 5G Basics Broadband in WNC Cable DSL EFF-Electronic Frontier Foundation Enresto Falcon Fiber Fiber Broadband Association

Fiber Optic Superior Speed

Fiber is a Superior Medium for 21st Century Broadband

How does fiber speed compare to other broadband mediums?

Thanks for the fiber advocacy of:

  • Ernesto Falcon, Senior Legislative Counsel at Electronic Frontier Foundation, Sacramento, California
  • Gary Bolton, President and CEO at Fiber Broadband Association

We have a graphic that compares the transmission speeds of each mediums from the past to the future:

  • 4G
  • DSL
  • Cable
  • 5G
  • Fiber Optics

Fiber is the superior medium for our future as it will also provide low latency.


The Case for Fiber to the Home, Today: Why Fiber is a Superior Medium for 21st Century Broadband. (2019, October 16). The Case for Fiber to the Home, Today: Why Fiber is a Superior Medium for 21st Century Broadband. Electronic Frontier Foundation. https://www.eff.org/wp/case-fiber-home-today-why-fiber-superior-medium-21st-century-broadband

Broadband 101 – https://wncbroadband.org/broadband101.php

Categories
Asheville Basics Broadband access Buncombe Digital Literacy Free WiFi Hotspot Internet Library Low-income Access

Digital Options

Pack Library in Downtown Asheville

Located at 67 Haywood Street, the Pack Library and is the main branch in the Buncombe County Public Library System.

The first Pack Library was built and named for George Willis Pack in 1911.

This newer, 56,000-square foot facility was built in 1978 and renovated in 2012.

Digital Resources

It includes digital resources including:

  • Desktop Computer Access in the building
  • Popular resources
    • NC Live a statewide library cooperative, supporting 200+ public and academic libraries across North Carolina
    • NC Digital Library powered by OverDrive and Kindle software
    • Story Line and BiblioBoard hybrid software dedicated to keeping libraries at the forefront of their communities in an increasingly digital age. BiblioLabs offers patrons unlimited, multi-user access through BiblioBoard, the PatronsFirst® digital library, and provides tools that empower libraries to thrive as influential centers for creative community engagement.
    • Tax Help
  • WiFi for your own smartphone, tablet, or laptop
  • Online events by age and by type
  • Printing & Copying

What is your favorite digital resource at Buncombe County libraries; and why?


Libraries – Pack Memorial. Buncombecounty.org. https://www.buncombecounty.org/governing/depts/library/branch-locations/pack-memorial.aspx

Categories
Broadband access Broadband in WNC Henderson Internet Internet Library WiFi WiFi

Hendersonville Library Internet

Broadband is Available at the Henderson County Library

Above are photographs I took on a journey to the Hendersonville Public Library. As a resident of Asheville (without a vehicle), I made a the journey with an Asheville electric bus ride to the airport and transferred to the Apple Country Transit. The Apple Country bus ride took me to Downtown Hendersonville; and then I took a short ~3 block walk to the Henderson County Public Library at 301 North Washington St.

I was enlightened to find the library open and that free internet resources were available indoors.

Computer Help and a Printer

The Hendersonville Library has a Technology Desk with staffing available to assist with your connectivity and basic tech inquiries. Color and black & white printing is also available for a nominal fee.

Learn more about the Henderson County Public Library hours and resources at the website below.

Computers and Internet | Henderson County North Carolina. (2021). Hendersoncountync.gov. https://www.hendersoncountync.gov/library/page/computers-and-internet


The Western North Carolina Broadband Project provides advocacy and educational resources to assist WNC in minimizing the digital divide.

Plan Your Journey

Plan your library journey with resources that are available online:

Questions or comments can be emailed to marc@wncbroadband.org

Categories
Basics Computer Basics Dial-up Internet WiFi Wireless Wireline

Connect to the Internet

How do you connect to the internet?

You’ve been introduced to internet basics; now, how do you connect to the internet and an internet service provider or ISP?

  • Wireline internet network
    • Dial-up – through your home’s telephone network
    • DSL – also through your home telephone network
    • Cable – through cable television
    • Fiber optic – cables
  • Wireless internet network
    • Cellular – smartphone or hotspot
    • Wireless ISP
  • Satellite
    • Hughesnet and others
    • Starlink – SpaceX

Wireless Home Network

Setting-up an internet network in your home to an internet service provider requires a modem and a wireless router to make a WiFi network to connect devices:

  • Smartphone
  • Tablet
  • Laptop
  • Printer

WNC Broadband Project

The Western North Carolina broadband leadership team constantly provides advocacy for improving broadband in our beautiful part of the state of North Carolina.

Follow Us On Social Media

Facebook – https://www.facebook.com/WNCBroadband/

LinkedIn – https://www.linkedin.com/company/wncbroadband

Twitter – https://twitter.com/WNCBroadband


More

Internet Basics: Connecting to the Internet. (2019). GCFGlobal.org. https://edu.gcfglobal.org/en/internetbasics/connecting-to-the-internet/1/

Internet Basics: How to Set Up a Wi-Fi Network. (2019). GCFGlobal.org. https://edu.gcfglobal.org/en/internetbasics/how-to-set-up-a-wifi-network/1/