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Basics Broadband access Buncombe Computer Basics Devices Digital Inclusion Digital Literacy Education Event Hotspot Internet Library

Learning Digital Skills

Digital inclusion is happening in Western North Carolina. Recently the Land-of-Sky Regional Council of Governments and NC Work initiated a new program called ‘Digital Literacy Network’ or www.DigLit.net.

The Dig Lit Network supports older worker (60+) pathways to careers in Buncombe County with technology assistance in-person, via phone, video conference, or small ‘Special Interest Groups.’

Device Tech Support

The concept is to provide tech support for the older workforce in WNC. The technology support could be for mobile devices including:

  • Laptops
  • Tablets
  • Smartphone

Type of Mentoring

  • Computer hardware
  • Software and applications
  • Hotspots
  • Privacy and security
  • Productivity

Contact Dig Lit Today

To setup an appointment and if you are a Buncombe County resident, 60+ years-old:

Email

Help@DigLit.net

Call

828-365-8299

Special topics of digital literacy groups can also be scheduled for community centers, church, or other buildings with dependable broadband.

Buncombe County Library

Tech Support Walk-In Events

Bring your smartphone, laptop, or tablet and receive one-on-one assistance:

Friday, June 25th

West Asheville Library

10:00 a.m. to 12:00 noon

2:00 p.m. to 4:00 p.m.

Saturday, June 26th

Pack Memorial Library

10:00 a.m. to 12:00 noon

2:00 p.m. to 4:00 p.m.

East Asheville Public Library

10:00 a.m. to 12:00 noon

2:00 p.m. to 4:00 p.m.

WNC Broadband Project

The Western North Carolina Broadband Leadership Team continues to advocate for future-proof broadband or true high-speed internet for you and your community for education, telehealth, employment, and other economic benefits and the Digital Literacy Network will help you connect to community resources to grow your digital skills.

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Asheville Basics Broadband access Buncombe Digital Literacy Free WiFi Hotspot Internet Library Low-income Access

Digital Options

Pack Library in Downtown Asheville

Located at 67 Haywood Street, the Pack Library and is the main branch in the Buncombe County Public Library System.

The first Pack Library was built and named for George Willis Pack in 1911.

This newer, 56,000-square foot facility was built in 1978 and renovated in 2012.

Digital Resources

It includes digital resources including:

  • Desktop Computer Access in the building
  • Popular resources
    • NC Live a statewide library cooperative, supporting 200+ public and academic libraries across North Carolina
    • NC Digital Library powered by OverDrive and Kindle software
    • Story Line and BiblioBoard hybrid software dedicated to keeping libraries at the forefront of their communities in an increasingly digital age. BiblioLabs offers patrons unlimited, multi-user access through BiblioBoard, the PatronsFirst® digital library, and provides tools that empower libraries to thrive as influential centers for creative community engagement.
    • Tax Help
  • WiFi for your own smartphone, tablet, or laptop
  • Online events by age and by type
  • Printing & Copying

What is your favorite digital resource at Buncombe County libraries; and why?


Libraries – Pack Memorial. Buncombecounty.org. https://www.buncombecounty.org/governing/depts/library/branch-locations/pack-memorial.aspx

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Buncombe Digital Divide Hotspot Laptop Library

Buncombe Library Laptop or Hotspot Loan

With a Buncombe County library card in good standing, a laptop and/or a hot spot can now be checked-out thanks to grant funding from the State Library of North Carolina through the CARES Act, Museum and Library Services (IMLS) under the provisions of the Library Services and Technology Act (LSTA).

Call ‘Ask-a-Librarian’

Call the Ask-a-Librarian line at (828) 250-4700 to request a device. There is no charge for the service but charges may be incurred for late returns or losses.

Read More Details About Laptop or Hot Spot Checkout

More details are linked in the articles below.

Barrows, K. (2021, April 18). Buncombe Co. libraries launch laptop loan program in an effort to “bridge digital divide.” WLOS; WLOS. https://wlos.com/news/local/buncombe-co-libraries-launch-laptop-loan-program-in-an-effort-to-bridge-digital-divide

Barrows, K. (2021, April 18). Buncombe Co. libraries launch laptop loan program in an effort to “bridge digital divide.” WLOS; WLOS. https://wlos.com/news/local/buncombe-co-libraries-launch-laptop-loan-program-in-an-effort-to-bridge-digital-divide


WiFi Lot Maps‌

WiFi parking lots are also available.

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Broadband access Broadband in WNC Henderson Internet Internet Library WiFi WiFi

Hendersonville Library Internet

Broadband is Available at the Henderson County Library

Above are photographs I took on a journey to the Hendersonville Public Library. As a resident of Asheville (without a vehicle), I made a the journey with an Asheville electric bus ride to the airport and transferred to the Apple Country Transit. The Apple Country bus ride took me to Downtown Hendersonville; and then I took a short ~3 block walk to the Henderson County Public Library at 301 North Washington St.

I was enlightened to find the library open and that free internet resources were available indoors.

Computer Help and a Printer

The Hendersonville Library has a Technology Desk with staffing available to assist with your connectivity and basic tech inquiries. Color and black & white printing is also available for a nominal fee.

Learn more about the Henderson County Public Library hours and resources at the website below.

Computers and Internet | Henderson County North Carolina. (2021). Hendersoncountync.gov. https://www.hendersoncountync.gov/library/page/computers-and-internet


The Western North Carolina Broadband Project provides advocacy and educational resources to assist WNC in minimizing the digital divide.

Plan Your Journey

Plan your library journey with resources that are available online:

Questions or comments can be emailed to marc@wncbroadband.org